Refund policy

You can try Radian Studio first: Radian Studio includes a 7-day trial of the Studio license, starting the first time you open it. This policy is on top of that.

What you can get refunded

You can ask for a full refund within 14 days of purchase for:

• the Studio license ($159, paid once);
• Radian Cloud, for a first payment or for a renewal, monthly or yearly.

How to ask

Email support@radianstudio.app within 14 days of the payment, from the address you bought with, or use the link on your Paddle receipt. You don't need to give a reason.

Who makes the refund

Paddle is our merchant of record, so Paddle makes the refund, to the card or method you paid with. It usually arrives within a few days, depending on your bank.

What happens after a refund

• A refunded Studio license goes back to the Free plan. Your projects stay on your Mac, and the Studio license features stop working.
• A refunded Radian Cloud subscription ends. Your projects stay on your Mac, and the cloud copy and hosted media follow the privacy notice.

Contact

Questions about a refund: support@radianstudio.app.